Vitally
Support & successofficial subprocessor page (opens in new tab)
// current subprocessors (20)
- Asana
- user data is sometimes discussed and referenced in tasks and comments in Asana
- AWS
- the bulk of customer-provided user data is hosted in AWS
- ClickHouse
- customer-provided user data is stored in ClickHouse cloud to drive some Vitally application functionality, including reporting and analytics
- Fullstory
- user data is stored in Fullstory for support and issue tracking purposes
- Gong
- Contains call recordings between Vitally employees and our users and sales prospects which may contain user data.
- Hex
- We use Hex to pull data from multiple sources including the product and other data sources like Jira. It may process and temporarily store user data of current customers.
- Honeycomb
- user data is tracked in Honeycomb for infrastructure monitoring
- Hubspot
- basic user data (e.g. name, email, shared conversations) is stored in Hubspot
- Intercom
- user data is maintained in Intercom for live chat and support
- Jira
- user data is sometimes discussed and referenced in tasks and comments in Jira
- Pendo
- product instrumentation including user data is used for product analytics.
- Recall
- Vitally is integrating with a vendor providing Meeting Recorders to record and transcribe meetings that may take place over tools like Zoom and Google Meet.
- Retool
- Connects to production systems as a user interface for internal tooling that may process user data.
- Segment
- user data is tracked in Segment for forwarding to other subprocessors, like Intercom
- Sendgrid
- user emails are sent to Sendgrid for transactional email purposes
- Sentry
- user data is stored in Sentry for exception/error tracking
- Slack
- user data is sometimes discussed in chat in Slack
- Stripe
- payment data, including user emails and company names, is maintained in Stripe.
- Usergems
- basic user data (name, email) are stored in Usergems
- Zapier
- some user data is sent to Zapier for forwarding to some of our other subprocessors, like Slack.
// recent changes
No changes spotted yet.