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Mixpanel

Analytics & BIcaptured 7 days agoofficial subprocessor page (opens in new tab)

// current subprocessors (36)

  • Amazon Web Services, Inc.
    Location
    USA
    Data categories
    Amazon Web Services provides supplemental storage and backup storage for Mixpanel's Analytics platform, as well as disaster recovery storage that support our business continuity efforts.
  • Anthropic, Inc.
    Location
    USA
    Data categories
    Anthropic provides generalized artificial intelligence services to Mixpanel. Anthropic processes Personal Information on behalf of Mixpanel to the extent necessary to provide these services, but such data is not used by Anthropic to train its models, and is never stored by Anthropic. Mixpanel AI features may be disabled based on customer selections.
  • Atlassian Pty, Ltd.
    Location
    USA
    Data categories
    Atlassian provides products for bug tracking and remediation.
  • Braintrust Data, Inc.
    Location
    USA
    Data categories
    Braintrust provides services that support artificial intelligence features in our Application Services. Braintrust is used for monitoring and analyzing AI interactions and system behavior, to debug and improve the quality, reliability, and safety of our responses. Braintrust processes Personal Information on behalf of Mixpanel to the extent necessary to provide these services, but it is not used to train any artificial intelligence models. Mixpanel's AI-supported features may be disabled based on customer selections.
  • Google, Inc.
    Location
    USA
    Data categories
    Google Cloud Platform ("GCP") provides infrastructure and storage of Customer Content, Personal Information, and hosts Mixpanel's Analytics platform. We also use GCP for crash reporting, DNS, and other infrastructure that supports the Application Services.
  • Google, Inc.
    Location
    USA
    Data categories
    Google Vertex AI provides generalized artificial intelligence services to Mixpanel. Google Vertex AI processes Personal Information on behalf of Mixpanel to the extent necessary to provide these services, but it is not used to train Google's models. Mixpanel AI features may be disabled based on Customer selections.
  • HubSpot, Inc.
    Location
    USA
    Data categories
    HubSpot provides customer relationship management services.
  • Mixpanel International, Inc.
    Location
    United Kingdom Spain Singapore India Israel
    Data categories
    Mixpanel International Inc. and its affiliated companies are wholly owned subsidiaries of Mixpanel, Inc., which provides access to Mixpanel's services and additional processing activities to our customers around the world.
  • OpenAI L.L.C.
    Location
    USA
    Data categories
    OpenAI provides generalized artificial intelligence services to Mixpanel that support artificial intelligence features in our Application Services. OpenAI processes Personal Information on behalf of Mixpanel to the extent necessary to provide these services, but it is not used to train OpenAI's models, and is never stored by OpenAI. Mixpanel's AI-supported features may be disabled based on customer selections.
  • Pylon Labs, Inc.
    Location
    USA
    Data categories
    Pylon provides Mixpanel with customer account administration and support. Pylon receives limited access to customer names, emails, and basic customer support information about servicing customer accounts. Pylon does not process or gain access to Personal Information stored in or processed by Mixpanel as part of these services.
  • Snowflake Inc.
    Location
    Location of Customer's Snowflake instance, as indicated by Customer
    Data categories
    Snowflake may provide storage, where customers elect to use Mixpanel's warehouse connectors or ETL tools. (for customers using specific features in connection with their own instance of Snowflake only)
  • Statisfy, Inc.
    Location
    USA
    Data categories
    Statisfy provides customer success management software.
  • Turbopuffer, Inc.
    Location
    USA EU India
    Data categories
    Turbopuffer provides a serverless vector database used in connection with artificial intelligence features in our Application Services. Generally, this service will process metadata that may contain minimal Personal Information. Mixpanel's AI-supported features may be disabled based on customer selections.
  • Zendesk, Inc.
    Location
    USA
    Data categories
    Zendesk provides Mixpanel with customer account administration and support. Zendesk receives limited access to customer names, emails, and basic customer support information about servicing customer accounts. Zendesk does not process or gain access to Personal Information stored in or processed by Mixpanel as part of these services.
  • Atlassian Pty, Ltd.
    Purpose
    Atlassian provides products for bug tracking and remediation.
    Location
    USA
  • Braintrust Data, Inc.
    Purpose
    Braintrust provides services that support artificial intelligence features in our Application Services. Braintrust is used for monitoring and analyzing AI interactions and system behavior, to debug and improve the quality, reliability, and safety of our responses. Braintrust processes Personal Information on behalf of Mixpanel to the extent necessary to provide these services, but it is not used to train any artificial intelligence models. Mixpanel's AI-supported features may be disabled based on customer selections.
    Location
    USA
  • Google, Inc.
    Purpose
    Google Cloud Platform provides infrastructure and storage of Customer Content, Personal Information, and hosts Mixpanel's Analytics platform. We also use GCP for Crash Reporting, Disaster Recovery and other infrastructure that supports the Application Services. Customer Content stored in GCP may be changed based on customer selection.
    Location
    Netherlands Finland Belgium Germany
  • HubSpot, Inc.
    Purpose
    HubSpot provides customer relationship management services.
    Location
    USA
  • Mixpanel International, Inc.
    Purpose
    Mixpanel International Inc. and its affiliated companies are wholly owned subsidiaries of Mixpanel, Inc., which provides access to Mixpanel's services and additional processing activities to our customers around the world.
    Location
    United Kingdom Spain Singapore Israel
  • OpenAI L.L.C.
    Purpose
    OpenAI provides generalized artificial intelligence services to Mixpanel in connection with our "Spark" application. Generally, this service processes only limited amounts of Customer Personal Information, including information input into the service by our customers. OpenAI processes Personal Information on behalf of Mixpanel to the extent necessary to provide these services, but is not used to train OpenAI's algorithms, and is never stored by OpenAI. Mixpanel Spark may be disabled in jurisdictions based on customer selections.
    Location
    USA
  • Pylon Labs, Inc.
    Purpose
    Pylon provides Mixpanel with customer account administration and support. Pylon receives limited access to customer names, emails, and basic customer support information about servicing customer accounts. Pylon does not process or gain access to Personal Information stored in or processed by Mixpanel as part of these services.
    Location
    USA
  • Snowflake Inc.
    Purpose
    Snowflake may provide storage, where customers elect to use Mixpanel's warehouse connectors or ETL tools. (for customers using specific features in connection with their own instance of Snowflake only)
    Location
    Location of Customer's Snowflake instance, as indicated by Customer
  • Statisfy, Inc.
    Purpose
    Statisfy provides customer success management software.
    Location
    USA
  • Turbopuffer, Inc.
    Purpose
    Turbopuffer provides serverless vector database used in connection with artificial intelligence features in our Application Services. Generally, this service will process metadata that may contain minimal Personal Information. Mixpanel's AI-supported features may be disabled based on customer selections.
    Location
    USA EU India
  • Zendesk, Inc.
    Purpose
    Zendesk provides Mixpanel with customer account administration and support. Zendesk receives limited access to customer names, emails, and basic customer support information about servicing customer accounts. Zendesk does not process or gain access to Personal Information stored in or processed by Mixpanel as part of these services.
    Location
    USA
  • Atlassian Pty, Ltd.
    Purpose
    Atlassian provides products for bug tracking and remediation.
    Location
    USA
  • Braintrust Data, Inc.
    Purpose
    Braintrust provides services that support artificial intelligence features in our Application Services. Braintrust is used for monitoring and analyzing AI interactions and system behavior, to debug and improve the quality, reliability, and safety of our responses. Braintrust processes Personal Information on behalf of Mixpanel to the extent necessary to provide these services, but it is not used to train any artificial intelligence models. Mixpanel's AI-supported features may be disabled based on customer selections.
    Location
    USA
  • Google, Inc.
    Purpose
    Google Cloud Platform provides infrastructure and storage of Customer Content, Personal Information, and hosts Mixpanel's Analytics platform. We also use GCP for Crash Reporting, Disaster Recovery and other infrastructure that supports the Application Services. Customer Content stored in GCP may be changed based on customer selection.
    Location
    India
  • HubSpot, Inc.
    Purpose
    HubSpot provides customer relationship management services.
    Location
    USA
  • Mixpanel International, Inc.
    Purpose
    Mixpanel International, Inc. and its affiliated companies are wholly owned subsidiaries of Mixpanel, Inc., which provides access to Mixpanel's services and additional processing activities to our customers around the world.
    Location
    United Kingdom Spain Singapore India Israel
  • OpenAI L.L.C.
    Purpose
    OpenAI provides generalized artificial intelligence services to Mixpanel in connection with our "Spark" application. Generally, this service processes only limited amounts of Customer Personal Information, including information input into the service by our customers. OpenAI processes Personal Information on behalf of Mixpanel to the extent necessary to provide these services, but is not used to train OpenAI's algorithms, and is never stored by OpenAI. Mixpanel Spark may be disabled in jurisdictions based on customer selections.
    Location
    USA
  • Pylon Labs, Inc.
    Purpose
    Pylon provides Mixpanel with customer account administration and support. Pylon receives limited access to customer names, emails, and basic customer support information about servicing customer accounts. Pylon does not process or gain access to Personal Information stored in or processed by Mixpanel as part of these services.
    Location
    USA
  • Snowflake Inc.
    Purpose
    Snowflake may provide storage, where customers elect to use Mixpanel's warehouse connectors or ETL tools. (for customers using specific features in connection with their own instance of Snowflake only)
    Location
    Location of Customer's Snowflake instance, as indicated by Customer
  • Statisfy, Inc.
    Purpose
    Statisfy provides customer success management software.
    Location
    USA
  • Turbopuffer, Inc.
    Purpose
    Turbopuffer provides serverless vector database used in connection with artificial intelligence features in our Application Services. Generally, this service will process metadata that may contain minimal Personal Information. Mixpanel's AI-supported features may be disabled based on customer selections.
    Location
    USA EU India
  • Zendesk, Inc.
    Purpose
    Zendesk provides Mixpanel with customer account administration and support. Zendesk receives limited access to customer names, emails, and basic customer support information about servicing customer accounts. Zendesk does not process or gain access to Personal Information stored in or processed by Mixpanel as part of these services.
    Location
    USA

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