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Atlassian (Loom)

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// current subprocessors (59)

  • Amazon Web Services, Inc.
    Purpose
    Cloud hosting provider Provision of Atlassian support
    Location
    EEA (Sweden, Ireland and Germany), Switzerland, UK, Canada, Australia, Singapore, South Korea, USA, India, Japan, Singapore If you’ve enabled Atlassian’s Data Residency feature, certain (in-scope) data is hosted in your chosen region. For details on supported regions and how Data Residency works, see Data Residency: Manage Where Your Data is Hosted and Understand data residency.
    Data categories
    Customer Personal Data, created by customer and stored in Applicable Cloud Products, or shared with Atlassian during the provision of support
  • Amazon Web Services, Inc.
    Purpose
    Cloud hosting provider
    Location
    USA
    Data categories
    Customer Personal Data created by customer and stored in DX
  • Clumio, Inc.
    Purpose
    Backup solutions provider for Amazon Simple Storage Service (S3)
    Location
    EEA, UK, Australia, USA, and Singapore
    Data categories
    Customer Personal Data created by customer and stored in Applicable Cloud Products, or shared with Atlassian during the provision of support
  • Databricks, Inc.
    Purpose
    Infrastructure provider to enable customer data querying, and analytics product features.
    Location
    USA
    Data categories
    Customer Personal Data created by customer and stored in Applicable Cloud Products End User Personal Data created by developers and stored in Forge
  • Databricks, Inc.
    Purpose
    Infrastructure provider to enable End User Personal Data querying and analytics features for Forge Apps.
    Location
    USA
    Data categories
    End User Personal Data created by developers and stored in Forge
  • Google LLC
    Purpose
    File Storage
    Location
    USA
    Data categories
    Customer Personal Data created by customer and stored in DX
  • Microsoft Corporation
    Purpose
    Cloud hosting provider
    Location
    USA, Australia, Netherlands
    Data categories
    Customer Personal Data created by customer and stored in Applicable Cloud Products
  • MongoDB, Inc.
    Purpose
    Cloud hosting provider for JSM Chat (formerly Halp)
    Location
    USA
    Data categories
    Customer Personal Data created by customer and stored in Applicable Cloud Products
  • NetApp, Inc.
    Purpose
    Cloud hosting provider
    Location
    USA
    Data categories
    Customer Personal Data created by customer and stored in Applicable Cloud Products
  • Salesforce, Inc. (Heroku)
    Purpose
    Cloud services provider
    Location
    USA
    Data categories
    Customer Personal Data created by customer and stored in Applicable Cloud Products
  • Snowflake, Inc.
    Purpose
    Cloud database provider
    Location
    USA
    Data categories
    Customer Personal Data created by customer and stored in Applicable Cloud Products
  • Cantab Research Ltd (trading as Speechmatics)
    Purpose
    Transcription services
    Location
    USA
    Data categories
    Customer Personal Data created by customer, in particular, personal data contained in product notice communications and user-initiated shared video recordings including associated comments and SMS/MMS messages
  • Work OS, Inc.
    Purpose
    SCIM provisioning
    Location
    USA
    Data categories
    Customer Personal Data created by customer and stored in DX
  • Mailgun Technologies, Inc.
    Purpose
    Communications technology provider for product notifications
    Location
    USA, EEA
    Data categories
    Customer Personal Data created by customer, in particular, personal data contained in product notice communications
  • Mailchimp
    Purpose
    Communications technology provider for product notifications and video sharing over email
    Location
    USA
    Data categories
    Customer Personal Data created by customer, in particular, personal data contained in product notice communications and user-initiated shared video recordings including associated comments and email messages
  • MessageBird USA, Inc, (d/b/a Bird)
    Purpose
    Communications technology provider for product notifications
    Location
    USA, EEA
    Data categories
    Customer Personal Data created by customer, in particular, personal data contained in product notice communications End User Personal Data created by developers and stored in Forge
  • MessageBird USA, Inc, (d/b/a Bird)
    Purpose
    Communications technology provider for product notifications
    Location
    USA, EEA
    Data categories
    End User Personal Data created by developers and stored in Forge
  • Vonage APIs (formerly Nexmo, Inc.)
    Purpose
    Communications technology provider
    Location
    USA, UK, Singapore
    Data categories
    Customer Personal Data created by customer, in particular, personal data contained in text and voice communications
  • OneSignal
    Purpose
    Communications technology provider for mobile product notifications and video sharing
    Location
    USA
    Data categories
    Customer Personal Data created by customer, in particular, personal data contained in product notice communications and user-initiated shared video recordings including associated comments and SMS/MMS messages
  • Plivo, Inc.
    Purpose
    Communications technology provider for product notifications
    Location
    USA
    Data categories
    Customer Personal Data created by customer, in particular, personal data contained in product notice communications
  • Twilio Inc.
    Purpose
    Communications technology provider for product notifications
    Location
    USA
    Data categories
    Customer Personal Data created by customer, in particular, personal data contained in product notice communications End User Personal Data created by developers and stored in Forge
  • Twilio Inc.
    Purpose
    Communications technology provider for product notifications
    Location
    USA
    Data categories
    End User Personal Data created by developers and stored in Forge
  • Cloudflare, Ltd.
    Purpose
    Content delivery network provider Hosting provider for the Remote Model Context Protocol (MCP) Server
    Location
    Customer traffic is processed globally at the data center closest to the end user.
    Data categories
    Customer Personal Data created by customer and stored in Applicable Cloud Products
  • Cloudflare, Ltd.
    Purpose
    Content delivery network provider
    Location
    Customer traffic is processed globally at the data center closest to the end user.
    Data categories
    End User Personal Data created by developers and stored in Forge
  • Cloudflare, Ltd.
    Purpose
    Content delivery network provider
    Location
    Customer traffic is processed globally at the data center closest to the end user.
    Data categories
    Customer Personal Data created by customer and stored in DX
  • e-Core Soluções em Tecnologia da Informaçiupão Ltda.
    Purpose
    Customer service, support, and cloud migration service provider
    Location
    Brazil, Mexico
    Data categories
    Customer Personal Data created by customer if shared with Atlassian via attachments in support tickets
  • Partner Hero
    Purpose
    Customer service and technical support
    Location
    Philippines, Romania, South Africa
    Data categories
    Customer Personal Data created by customer shared during Loom support communications
  • SoftServe, Inc.
    Purpose
    Customer service, outsourced engineering and technical support
    Location
    Bulgaria, Poland, United States
    Data categories
    Customer Personal Data created by customer and stored in Applicable Cloud Products End User Personal Data created by developers and stored in Forge
  • SoftServe, Inc.
    Purpose
    Customer service, outsourced engineering and technical support
    Location
    Bulgaria, Poland, United States
    Data categories
    End User Personal Data created by developers and stored in Forge
  • Telus, Inc.
    Purpose
    Customer service
    Location
    Romania
    Data categories
    Customer Personal Data created by customer if shared with Atlassian via attachments in support tickets
  • Zendesk
    Purpose
    Customer service and technical support
    Location
    USA
    Data categories
    Customer Personal Data created by customer shared during Loom support communications
  • Amazon Web Services, Inc. (AWS Bedrock)
    Purpose
    Generative AI services provider for intelligence product features
    Location
    USA, EEA (Germany, Sweden, Italy, Spain, Ireland, France) South Africa, Japan, South Korea, India, Singapore, Australia, Indonesia, Canada, Switzerland, UK, Bahrain, Mexico, Brazil
    Data categories
    Customer Personal Data created by customer and stored in Applicable Cloud Products
  • Amazon Web Services, Inc. (AWS Bedrock)
    Purpose
    Provision of Atlassian support Maintenance of service, safety, and security
    Location
    USA, EEA (Germany, Sweden, Italy, Spain, Ireland, France) South Africa, Japan, South Korea, India, Singapore, Australia, Indonesia, Canada, Switzerland, UK, Bahrain, Mexico, Brazil
    Data categories
    Customer Personal Data created by customer and stored in Applicable Cloud Products, or shared with Atlassian during the provision of support
  • Amazon Web Services, Inc. (AWS Bedrock)
    Purpose
    Generative AI services provider for intelligence developer features
    Location
    USA, EEA (Germany, Sweden, Italy, Spain, Ireland, France) South Africa, Japan, South Korea, India, Singapore, Australia, Indonesia, Canada, Switzerland, UK, Bahrain, Mexico, Brazil
    Data categories
    End User Personal Data processed by Forge Apps
  • Google Vertex AI
    Purpose
    Generative AI services provider for intelligence product features
    Location
    USA, EEA (Belgium, Netherlands, Finland), Singapore, Taiwan
    Data categories
    Customer Personal Data created by customer and stored in Applicable Cloud Products
  • Google Vertex AI
    Purpose
    Provision of Atlassian support Maintenance of service, safety, and security
    Location
    USA, EEA (Belgium, Netherlands, Finland), Singapore, Taiwan
    Data categories
    Customer Personal Data created by customer and stored in Applicable Cloud Products, or shared with Atlassian during the provision of support
  • Databricks, Inc.
    Purpose
    Infrastructure provider for machine learning development, processing and training
    Location
    USA
    Data categories
    Customer Personal Data created by customer and stored in Applicable Cloud Products
  • OpenAI, L.L.C.
    Purpose
    Generative AI services provider for intelligence product features For the provision of Atlassian support
    Location
    USA
    Data categories
    Customer Personal Data created by customer and stored in Applicable Cloud Products, or shared with Atlassian during the provision of support
  • Twilio, Inc (Twilio-Segment)
    Purpose
    Data analytics service
    Location
    USA
    Data categories
    Customer Personal Data created by customer and stored in Applicable Cloud Products
  • Amazon Web Services, Inc.
    Location
    USA
  • Crowdstrike
    Location
    USA
  • Google, LLC
    Location
    USA
  • Okta, Inc.
    Location
    USA
  • Tenable Holdings, Inc.
    Location
    USA
  • Atlassian B.V.
    Location
    Kingdom of the Netherlands
  • Atlassian Canada Inc.
    Location
    Canada
  • Atlassian France S.A.S.
    Location
    French Republic
  • Atlassian Germany GmbH
    Location
    Federal Republic of Germany
  • Atlassian India LLP
    Location
    Republic of India
  • Atlassian K.K.
    Location
    Japan
  • Atlassian Korea Ltd.
    Location
    Republic of Korea
  • Atlassian New Zealand
    Location
    New Zealand
  • Atlassian Philippines, Inc.
    Location
    Republic of the Philippines
  • Atlassian Poland sp.z.o.o
    Location
    Republic of Poland
  • Atlassian Pte. Ltd.
    Location
    Republic of Singapore
  • Atlassian Pty. Ltd.
    Location
    Commonwealth of Australia
  • Atlassian (UK) Operations Ltd.
    Location
    United Kingdom of Great Britain and Northern Ireland
  • Atlassian US, Inc.
    Location
    United States of America
  • Opsgenie Yazılım Anonim Şirketi
    Location
    Republic of Türkiye

// recent changes

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