Pylon
On 13 vendors' sub-processor lists.
Customer supportpylon website (opens in new tab)
Automated extraction, not yet hand-checked. Each row records what a vendor's own sub-processor page said at the capture date shown — follow the vendor link for the entry in context.
// listed by (13)
| Vendor | Named as | Purpose | First seen |
|---|---|---|---|
| Anyscale | Pylon | Support Services Tooling | |
| AssemblyAI | Pylon | Customer Support | |
| Fireworks AI | Pylon | Customer support platform | |
| Hex | Pylon | — | |
| Honeycomb | Pylon | Support Ticketing system. NOTE this vendor is only considered a subprocessor IF you provide telemetry data containing PII when submitting a customer support request ticket. | |
| incident.io | Pylon | Customer Support | |
| Infisical | Pylon | Infisical uses Pylon for customer support services. | |
| Knock | Pylon | — | |
| LangChain | Pylon | Customer Support Ticketing and Communication | |
| LiveKit | Pylon | — | |
| Metabase | Pylon | Customer support. | |
| Replicate | Pylon | — | |
| Weaviate | Pylon | — |
"First seen" is the earliest capture in our records that names Pylon on that vendor's list — not necessarily when the relationship began.